Refund policy
Returns and Exchanges
All sales are final. Printed By Eve does not offer refunds to the original payment method.
We accept eligible returns within 14 days of delivery for store credit or an exchange only. To request a return, email shopprintedbyeve@gmail.com before sending the item back and include your order number and reason for the return.
Returned items must be unworn, unwashed, undamaged, and have all original tags attached. Items that show signs of wear, washing, damage, or alteration may not be accepted.
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect. Original shipping charges are not refundable.
Exchanges are subject to availability. If the requested replacement is unavailable, store credit will be issued instead. Store credit will be provided after the returned item is received and inspected and may be used toward a future purchase from Printed By Eve.
If your order arrives damaged, defective, or incorrect, contact shopprintedbyeve@gmail.com within 7 days of delivery, with images of damages. We will provide an exchange or store credit, subject to applicable law.
This policy does not limit any rights or remedies required by applicable law.